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He has extensive experience in diagnosing training needs and conducting classes based on various didactic forms, from lectures and webinars, and interactive presentations, to advisory sessions, consultation sessions and thematic workshops. He plays a role in the creation and implementation of periodic employee evaluation systems and customer service standards. He advises on the development of new procedures, including communication and implementation of organizational change. He has many years of experience in conducting training for the banking and insurance sectors, and experience in teaching with students.

He graduated from the Jagiellonian University with a degree in psychology, specializing in occupational psychology, and wrote his thesis on burnout syndrome in the medical community.

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